Job Title:

General Manager


Centre Wellington Chamber of Commerce

Job Type:

Full Time

Close to Public Transit:



Scheduled hours are typically during normal business hours; however, the General Manager must be available to attend evening events and/or meetings.


Position Summary: The successful candidate will be responsible for:

  • Driving the strategic plan forward with a focus on the Chamber, serving as a:
    • Convener for leaders of influence
    • Champion for a strong community
    • Catalyst for business growth
  • Managing overall Chamber operations
  • Maintaining and enhancing community and government relations
  • Working with and communicating with the Board of Directors
  • Preparing and administering an annual budget
  • Monitoring monthly cash flow
  • Managing and developing membership
  • Supervising staff
  • Coordinating and managing of volunteer teams
  • Representing the Chamber at all levels of community, government and business sectors
Position Description:
  • Oversee strategic planning and action plan implementation
  • Work in collaboration with community leaders providing non-partisan representation of the Chamber membership and the business community
  • Oversee management of Chamber staff, volunteers and contractors
  • Direct day-to-day operation of the Chamber, Visitor/Business Information Centres, rental offices including: Marketing, Public Relations, Human Resources, financial, project and special event management
  • Prepare for and attend all Board meetings
  • Assume full responsibility for all chamber policies and regulations
Key Responsibilities: Strategic Planning & Program Management
  • Identifies and evaluates risks and opportunities, recommending changes when required
  • Sets organizational action plans and identifies the required resources to achieve set goals and objectives
  • Facilitates the research, development, implementation and evaluation of programs, events and services that support the execution of the strategic plan
  • Supports boards committees as needed
Leadership & People Management
  • Works in collaboration with Chamber team and relevant community groups to accomplish objectives and fulfill responsibilities
  • Provides non-partisan representation and leadership for Chamber and community initiatives
  • Responsible for recruiting, onboarding and managing Chamber team members, volunteers and contractors
  • Oversees recruitment of new Chamber board and committee members
Fiscal Management
  • Prepares and administers the annual operating budget for board approval
  • Implements the board’s strategic plan ensuring resources are distributed and aligned to budget
  • Oversees bookkeeping procedures, demonstrates strong knowledge of business accounting practices
  • Provides the board with regular revenues and expenditures reporting
  • Identifies new funding opportunities
Marketing & Public Relations
  • Creates and executes communication and marketing plans
  • Acts as a non-partisan advocate for the organization and its programs in the community
  • Participates and when necessary leads networking and community related activities on behalf of the organization
  • Manages and drives membership retention and recruitment efforts
  • Works with key external funding partners
Skills & Attributes:
  • Minimum 2 years experience working in economic development and/or business management
  • Demonstrates a high degree of integrity combined with strong leadership abilities that support Chamber values and strategic direction
  • Proven success in leading and executing collaborative community programs and initiatives
  • Advanced computer user with ability to elevate technological skills and resources (including a high level of proficiency with: complete MS Office Suite, Sage Accounting, Membee, Constant Contact, WordPress and social media platforms)
  • Committed to continuous learning and development through post-secondary education and training


Demonstrates strong working knowledge of:

  • Current community challenges and opportunities relating to the Chamber mission and strategic direction
  • Human Resources & Fiscal Management
  • Marketing & Public Relations
  • Project and Event Management
  • Board governance model and policy implementation
  • Business operational processes
The Centre Wellington Chamber of Commerce in searching for their next General Manager. The ideal candidate will be a professional leader, who will effectively drive the strategic plan forward as set by the Board of Directors.   Required Qualifications:
  • A post-secondary degree in a related field and/or five years’ progressive management
  • Professional, political advocacy
  • Solid board governance understanding
  • Excellent verbal and written communication skills
  • Experience in effectively leading and inspiring teams
  • In depth understanding of creating and executing budgets and strategic plans
  • Strong people skills including management/leadership abilities
  • Self-motivated, innovative and goal oriented
  • Good organization and administrative skills
  • Genuine interest in the Centre Wellington business community
Bonus Points for:
  • Experience with the Centre Wellington Chamber of Commerce
  • A well-established local network

How to Apply:

Send Cover Letter and Resume to General Manager – CWCC in subject line