CUSTOMER SERVICE – FERGUS


Job Title:

Customer Service - Hardware & Sports Department

Company:

Canadian Tire

Job Type:

Part Time

Close to Public Transit:

Yes


Hours:

Part Time (up to 30 hours/week) Must be available to work days, 1 evening & every other weekend.

Compensation:

$14.00/hr


Duties:

  • Provides excellent customer service to all customers while shopping, requiring help to find product and information.
  • Locates products in the warehouse.
  • Answers questions and provides friendly advice and services to customers.
  • Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
  • Handles multiple customers in an effective and efficient manner.
  • Deals with challenging situations in a professional manner.
  • Learns about new products on a regular basis.
  • Keeps up to date with in-store promotions, in-store deals and product locations.
  • Ensures that retail basics tasks are executed efficiently (e.g., stocking, labels, facing, etc.).
  • Stocks shelves and merchandise display areas using modules and planograms as guidelines.
  • Maintains inventory accuracy and identifies/reports low stock levels (e.g., hole check and bin cap analysis).
  • Operates computer and RF gun and enters all relevant coding in Canadian Tire systems.

Skills:

  • Friendly and helpful; customer service experience preferred
  • Mature, detail oriented, organized
  • Reliable and dependable
  • Willing to learn

How to Apply:

Please send resume to Faith at floft@2ndchance.ca with employer and position in subject line.